Job Purpose: Obtains business and serves current accounts by understanding telecommunications products and services; monitoring competitors; prospecting for and contacting potential customers; closing sales; building and expanding accounts; maintaining sales databases.

Job Summary: Understands telecommunications products and sales goals; monitors telecommunications competition; prospects for telecommunications customers; presents telecommunications products and services; submits orders; builds and expands accounts; keeps management informed; recommends changes in telecommunications products, service, and pricing; provides sales planning information and historical records; updates job knowledge; enhances department and organization reputation.

Duties:

• Understands telecommunications products and sales goals by studying technical literature; reviewing sales objectives, quotas, and plans; participating in sales meetings.
• Monitors telecommunications competition by gathering marketplace information on competitors’ current and new products, pricing structures, services, sales campaigns, discounts, etc.; tracking industry news and trends.
• Prospects for telecommunications customers by establishing networks and contacts; investigating potential customers moving into the area; following-up on competitors’ disgruntled customers; following-up on phone-in and exposition leads; planning and organizing call schedule; recommending advertising efforts.
• Presents telecommunications products and services by providing explanations, demonstrations, and literature; asking for the sale; organizing sales team when required; writing proposals; responding to requests for proposal (RFPs) and requests for information (RFIs).
• Submits orders by obtaining account detail; coordinating requirements with installation and service.
• Builds and expands accounts by maintaining rapport; answering requests; introducing new products and services, and upgrades; studying account needs; coordinating with customer service.
• Keeps management informed by submitting activity and results reports, such as, daily call reports, weekly work plans, and monthly and annual territory analyses.
• Recommends changes in telecommunications products, service, and pricing by evaluating competitive developments; analyzing, and discovering gaps in, current products, service, and pricing; analyzing customers needs and requests.
• Provides sales planning information and historical records by maintaining database on area and customer sales, sales activities, and account profiles.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Qualifications:

• Can be trusted to maintain confidentiality and advocate company values.
• Is confident in a variety of settings. Has an unshakable belief in own skills and capabilities.
• Grasps technical concepts and communicates them quickly.
• Is responsive and empathetic to customer needs.
• Closes the sale by addressing customer concerns, demonstrating empathy, and consistently moving the customer towards commitment.
• Has a track record of meeting and exceeding sales goals.
• Generates leads through planning and persistence.
• Focuses selling message on customer needs.
• General understanding of the telecommunications industry.
• High School Diploma or equivalent experience.

Email resume to doug@ferrcom.com